Returns & Exchanges
At The Country Companies, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We strive to make the process as seamless as possible to ensure your complete satisfaction with every purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
- 3.Ship It Back
Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.